Frequently Asked Questions
Find answers to common questions about our products and services
What kind of warranty comes with TECO Technology products?
All our electronic products come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
Are your products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). Please check the specific product specifications page for confirmation before purchasing.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website.
Do you offer technical support for setup?
Yes, our technical team is available via email or live chat to assist you with the initial configuration of any TECO device.
Can I change my shipping address after placing an order?
Address changes can only be made within 2 hours of order placement. Please contact our support team immediately for urgent updates.
Are software updates included for smart devices?
Yes, we provide over-the-air (OTA) firmware updates for all smart technology products to ensure security and performance.